Communication with Team and Patients · CDA

A team meeting becomes tense due to differing opinions. What communication strategy can help resolve the conflict?

  1. Ignoring the disagreement completely
  2. Encourage respectful open discussion
  3. Allowing only senior staff to speak
  4. Confronting team members aggressively
Show answer and explanation

Correct answer: Encourage respectful open discussion

Open, respectful dialogue enables collaborative problem-solving. Clear communication reduces conflict and strengthens team cohesion.

Difficulty: Medium Question 5 of 20

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