Communication with Team and Patients · CDA

A patient becomes anxious during treatment. Which communication action is most helpful?

  1. Tell the patient their fear is unreasonable
  2. Pause and acknowledge the patient’s feelings
  3. Continue working without addressing the anxiety
  4. Ask the patient to stay quiet
Show answer and explanation

Correct answer: Pause and acknowledge the patient’s feelings

Acknowledging emotions validates the patient’s experience. This builds trust and helps calm anxiety.

Difficulty: Medium Question 9 of 20

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