Principles of Therapeutic Communication · NCLEX Exam

Why may repeatedly asking 'why' hinder communication?

  1. It encourages open self-reflection by the client
  2. It strengthens the overall therapeutic relationship
  3. It can make the client feel interrogated or judged
  4. It removes the need to attend to non-verbal cues
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Correct answer: It can make the client feel interrogated or judged

Over-use of 'why' questions can lead the client to feel challenged, defensive or judged, which undermines a non-judgmental atmosphere.

Difficulty: Medium Question 2 of 20

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