Principles of Therapeutic Communication · NCLEX Exam

Which non-verbal behavior primarily supports the principle of therapeutic communication?

  1. Quickly offering advice and solutions
  2. Crossing the arms in a closed posture
  3. Maintaining eye contact and open posture
  4. Glancing repeatedly at the clock or door
Show answer and explanation

Correct answer: Maintaining eye contact and open posture

Active listening is conveyed non-verbally through eye contact, an open posture, and facing the client, signaling interest and understanding. A closed posture or clock-watching are non-verbal barriers, while giving advice is verbal.

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