Billing, Insurance and Reimbursement · CDA

If a dental claim is denied by the insurer, what should the dental office do first?

  1. Bill the patient immediately
  2. Ignore the denial
  3. Review the reason, correct errors, and resubmit if appropriate
  4. Change the procedure codes
Show answer and explanation

Correct answer: Review the reason, correct errors, and resubmit if appropriate

Reviewing and correcting errors helps to appeal denials and secure payment. It is a key part of effective claims management.

Difficulty: Medium Question 12 of 20

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