Appointment Scheduling and Patient Flow · CDA

Why should a dental practice reserve slots daily for emergencies or walk-ins?

  1. To keep the dentist idle
  2. To ensure emergencies don’t disrupt the scheduled day
  3. To discourage new patient bookings
  4. To minimize staff workload
Show answer and explanation

Correct answer: To ensure emergencies don’t disrupt the scheduled day

Reserving emergency slots allows the practice to accommodate urgent care without causing major disruptions to the existing schedule. It helps maintain flow and patient satisfaction.

Difficulty: Medium Question 5 of 19

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