Managing Exceptional Patients · CDA

How should the assistant respond when a child begins crying due to fear?

  1. Ignore the child
  2. Reassure the child using calm language
  3. Raise your voice to gain control
  4. Stop treatment permanently
Show answer and explanation

Correct answer: Reassure the child using calm language

Calm reassurance helps reduce anxiety and builds trust. It also helps de-escalate emotional responses.

Difficulty: Medium Question 9 of 20

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