Managing Exceptional Patients · CDA

Why is a pre-appointment consultation helpful for patients with special needs?

  1. To avoid the need for any planning ahead of the visit
  2. To learn specific needs, triggers, and accommodations
  3. To determine whether the patient is able to wait longer
  4. To generate unnecessary additional paperwork and documentation
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Correct answer: To learn specific needs, triggers, and accommodations

Consultation allows the dental team to prepare an environment tailored to patient needs. This improves cooperation and reduces stress.

Difficulty: Medium Question 11 of 20

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