Therapeutic Communication with Psychiatric Clients · NCLEX Exam

Which statement is nontherapeutic in a client interaction?

  1. That must have been difficult for you.
  2. Let’s look at ways to handle this situation.
  3. I understand exactly how you feel.
  4. You’re feeling overwhelmed right now.
Show answer and explanation

Correct answer: I understand exactly how you feel.

Claiming to fully understand minimizes the client’s feelings. Empathy should not imply complete identification with the client’s experience.

Difficulty: Easy Question 7 of 20

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