Communication Techniques · NCLEX Exam

Which technique is the most therapeutic when communicating with a patient?

  1. Why did you wait so long to tell us?
  2. Are you still feeling upset?
  3. What concerns do you have about your treatment?
  4. Don’t you think you should try to relax?
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Correct answer: What concerns do you have about your treatment?

An open-ended question invites more information and focuses on the patient’s concerns. Asking “why” can be non-therapeutic.

Difficulty: Easy Question 2 of 28

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