Professional Boundaries and Conduct · CDA

A dental receptionist is asked by a patient’s spouse for medical details without written consent. What should the receptionist do?

  1. Provide only basic, non-sensitive information
  2. Disclose everything since they are married
  3. Request proper authorization before sharing
  4. Ask the dentist to make the decision immediately
Show answer and explanation

Correct answer: Request proper authorization before sharing

Spousal relationship does not override confidentiality. Authorization is required for releasing personal health information.

Difficulty: Medium Question 10 of 20

Practice all 20 Professional Boundaries and Conduct questions

Keep practicing

More Professional Boundaries and Conduct questions